Product: Teddy Bear Portraits School Photo Service Clear all filters (0 of 6 reviews match)
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Teddy Bear Portraits - Low quality and over priced

This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off. I cant believe they can get away with charging these prices for low quality pictures.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Product
Teddy Bear Portraits School Photo Service
#1368577
The individual pictures were all tagged with incorrect access codes and names. The class pictures were never filed by the photographer so we never received it. Terrible company. Do they have no competition? Why do schools not go through another vendor? Highly recommend...
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Anonymous
Mimi Buckner

I am so sorry you had trouble with your portrait day. We have been in business for over 50 years and we pride ourselves on the quality of our products and our professionalism....

1.0
Product
Teddy Bear Portraits School Photo Service
#1252400
This company markets schools as a hidden fundraiser so you automatically pay more for pictures to cover the profit for the school. I received no notice of the shoot. We were simply ambushed by a parade of computer screens and order options when we came to pick up our...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

We appreciate your feedback. If there is anything else we can assist you with please contact customer service at 1-800-338-3339. Thanks!

1.4
Product
Teddy Bear Portraits School Photo Service
I didn't like
  • Ambush sales
  • Take it or leave it mentality
#1110263
In purchasing school photos for our preschool-aged kids, we were told we could receive a discount if we purchased the photos as the school during a 2-hour window the one day they were available. I was unable to purchase pictures on the day they were available at...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Thank you for your feedback, we’re sorry you’re unhappy. We;re glad our Customer Service team was able to resolve your issue quickly. Our goal is to make your experience with ...

1.7
Product
Teddy Bear Portraits School Photo Service
#935523
So my daycare tried this company this year and its awful.No prices were shared with parents prior to picture day, when we received the info to order it was EXPENSIVE. 3 pictures for $56. WHAT? So I called the daycare who got in contact with the rep they went through...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Thank you for your feedback, we’re sorry you’re unhappy. We offer high quality portraits and a range of packages. Our goal is to make your experience with Teddy Bear Portraits...

1.0
Product
Teddy Bear Portraits School Photo Service
#928588
Resolved
First, they didn't show up when scheduled the first time, so we were told we were to receive a discount $12/sheet instead of $15 (this discount was actually posted on THEIR flyer all over the school). Picture day came, went to the kiosk to look at the photos. I asked...
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1.0
Product
Teddy Bear Portraits School Photo Service
I liked
  • 2 prints were just ok but i could have taken them myself
I didn't like
  • Overpriced and underdelivered
  • No follow through for resolve
  • No response to several voice mails and emails
#851130