The package of pictures came in and the wallets were in a sheet-UNCUT. I called to request they send me new wallets that are cut since I had even added a message in the request box about making sure all pictures were cut.
After waiting almost 20 minutes on hold I spoke to a lady who informed me that their company does not cut the pictures that come in sheets which is what the wallets come in. My complaint is that this is a photo company, it should be a part of the job to have the pictures professionally cut; I should not have to rely on my own resources to cut them.
I find it 100% unacceptable to pay $69.92 to get pictures that I then have to cut which will not be straight because I do not own photo cutting tools. Needless to say, I will NOT use this company for pictures in the future.
Product or Service Mentioned: Teddy Bear Portraits Photo.
Reason of review: Bad quality.