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The package of pictures came in and the wallets were in a sheet-UNCUT. I called to request they send me new wallets that are cut since I had even added a message in the request box about making sure all pictures were cut.

After waiting almost 20 minutes on hold I spoke to a lady who informed me that their company does not cut the pictures that come in sheets which is what the wallets come in. My complaint is that this is a photo company, it should be a part of the job to have the pictures professionally cut; I should not have to rely on my own resources to cut them.

I find it 100% unacceptable to pay $69.92 to get pictures that I then have to cut which will not be straight because I do not own photo cutting tools. Needless to say, I will NOT use this company for pictures in the future.

Product or Service Mentioned: Teddy Bear Portraits Photo.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jun 03, 2016.
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