Teddy Bear Portraits
Reviews and Complaints
One ANGRY parent!!!!
Blurry school photos, I can never get back.
Preferred solution: Full refund
Called local number for help
"Amanda" evidently does not have a boss
Our 1st picture day was cancelled by our photographer due to illness(at 6:15 on portrait day.) He called back, I rescheduled. Three business days before our new date, AMANDA called to reschedule again!
I started out trying to work it out. The only words Ms Amanda knew , "I have no photographer that day" no matter my statement/question, that was her answer. I asked to speak to her boss. She said she was the manager.
Again, her only comment/answer. I was annoyed for sure, I had to pay extra staff for the first date, children were dressed, parents planned to go to work late.
She said pictures would be $12.00 per sheet instead of $15.00, but only if purchased during the afternoon showing. Not on orders purchased on-line.
- Amandas attitude
Price of packages and downloading photos
I had no Idea that 101.00 would pay for barely nothing. I thought I was purchasing all the poses.
When I go online to down load the pics they have the proof stamp all over them, how is that free to down load with proof all over them. The pricing is really a rip off. Why can't I down load my digital pics I should have access to for ever? I also didn't like the fact that the photographer didn't go over the packages, just basically picked out the collage when I wanted all the poses.
I'm not too happy with the service provided.
I feel like I should have gotten more poses for that price. I have ordered school pictures else were and got more for my money, with great qualities.
- Photographer was there at time of chose
- Photographer wasnt helpful with picking out pics
Preferred solution: access to the digital photoes without proof all over them and more poses
Ripe off seevice
Too Expensive!
I just purchased 2 sheets at my son’s school. $15 each.
Total $30, shipping fee $6, processing fee $2, tax $2.79 (they added shipping cost). Grand total $40.79 for 2 sheets 8x10 is totally expensive! Photographer made a snotty remark that they are a professional photography who uses real Lightnings and background unlike so and so but not going to name them. I knew who she was referring to (Lifetouch).
Well, at least they are not soooo expensive and are very affordable! I’ve bought a lot from them with my older child.
Going to suggest a replacement or else I won’t buy anymore. Was my first with my son so I wanted his first school picture.
Overcharge for poor photography
Super expensive & for wha
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Verified ReviewerWORST EXPERIENCE EVER
Packages
HORRIBLE EXPERIENCE
Overpriced
- Price is too high
- Shipping is exaggerated
- Most expensive school photo company
Preferred solution: Price reduction
No notice given of shoot, photos are not great, $99 for one digital photo
- Ambush sales
- Take it or leave it mentality
Not very pleasant
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Your daughters pictures were beautiful and definitely not blurry and of a professional quality grade. You were able to view the photos prior to purchasing and you downloaded the photos two times.
We have talked extensively with you and came up with a solution.
If you need to talk more please contact us. Our customer satisfaction is of utmost importance to us.