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Teddy Bear Portraits set up a photo session at my son's preschool. This was on September 15th. When we arrived to pick up my son (after his picture was taken), they allowed us to select and purchase the portrait package, Naturally, we selected the largest one...
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Anonymous
Anonymous

before you every do business with this company please read this!!!!!!!!!!!! I have 2 boys ages two and One. the photographer convinced me on the digital package and LIED to ...

Anonymous
Unhappy

I am having the same issue, I purchased the digital photos thinking they would come on a CD. When I pull up the code online the portraits have writing all over them so I can't...

2.3
Sharon Hill, Pennsylvania
I liked
  • Prints
I didn't like
  • Missrepresentation
  • False advertising
  • Customer service
#712493
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Teddy Bear Portraits - Horrible absolutely horrible

I got sucked into ordering the digital images just to find out they are blurry! What the heck! How do they even manage to stay in business
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1354126
Came to my son's daycare two days to take pictures. First day they told my son's teacher my son "wasn't ready for pictures that day." The teacher didn't understand why. Next day they took the pictures. Took 1 1/2 weeks just to get access code to view pictures (three...
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#1359343
Their photos are wayyyyy overpriced, and customer service is horrid! They told us they were going to give us a free gift with our order when we placed it, but never sent us what they promised. Also, ordering process was a mess and no one was helping us at all. When I...
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1.4
I didn't like
  • False advertising
  • Not receiving product
  • Customer service rep on phone
#1269456
The individual pictures were all tagged with incorrect access codes and names. The class pictures were never filed by the photographer so we never received it. Terrible company. Do they have no competition? Why do schools not go through another vendor? Highly recommend...
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Anonymous
Mimi Buckner

I am so sorry you had trouble with your portrait day. We have been in business for over 50 years and we pride ourselves on the quality of our products and our professionalism....

My son attends a specials needs school that uses this company every year. I bought the "digital package" a.k.a. $101 for three digital "downloads." Downloads in is quotation marks because I was emailed my access code, however, when I went to the website to download the...
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1.5
I liked
  • Having the photographer at school
I didn't like
  • Not receiving the overpriced items i paid for
#1217748
I called the local customer service line to have help with logging on to he website . The woman that answered the phone was extremely rude and cut me off several times with the famous “Ma’am” line. I was not aware you needed a code to get into the photos. She was very...
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#1264098
My daughters school started using this company. In the Fall of 2017, I purchased their largest pack, only to receive blurry non-sharp and crisp images. To say I was disappointed is an understatement. Come 2018, and I say okay, I'll try this again, when they came to her...
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Anonymous
Teddy Bear Portraits

Your daughters pictures were beautiful and definitely not blurry and of a professional quality grade. You were able to view the photos prior to purchasing and you downloaded t...

I had no Idea that 101.00 would pay for barely nothing. I thought I was purchasing all the poses. When I go online to down load the pics they have the proof stamp all over them, how is that free to down load with proof all over them. The pricing is really a rip off....
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Anonymous
Mimi Buckner

If you ordered our digital package the photos do not have the watermarks. You need to go to the link on your receipt. If you are still having trouble please contact our custom...

1.0
I liked
  • Photographer was there at time of chose
I didn't like
  • Photographer wasnt helpful with picking out pics
#1209224

Contact Teddy Bear Portraits

Mailing Address:
Teddy Bear Portraits
400 N Belvedere Dr
Gallatin, Tennessee 37066
United States
Phone:
(800) 338-3339
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Teddy Bear Portraits - One ANGRY parent!!!!

I am so DISGUSTED in this company. I have been trying for almost two weeks to order my child's pictures and cannot get the order to go through. Whenever you you get to 'confirm your order " NOTHING HAPPENS. IT DOES NOT LET YOU. This is a HORRIBLE PORTRAIT STUDIO. HOPE MY CHILD'S DAYCARE DOES NO FUTURE BUSINESSES WITH THEM. EVER.
1.3
Details
Advertised vs Delivered
Customer service
Website
#1254978