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Came to my son's daycare two days to take pictures. First day they told my son's teacher my son "wasn't ready for pictures that day." The teacher didn't understand why. Next day they took the pictures. Took 1 1/2 weeks just to get access code to view pictures (three...
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#1359343
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Teddy Bear Portraits - Horrible absolutely horrible

I got sucked into ordering the digital images just to find out they are blurry! What the heck! How do they even manage to stay in business
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1354126
Their photos are wayyyyy overpriced, and customer service is horrid! They told us they were going to give us a free gift with our order when we placed it, but never sent us what they promised. Also, ordering process was a mess and no one was helping us at all. When I...
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1.4
I didn't like
  • False advertising
  • Ordering
  • Not receiving product
#1269456
I called the local customer service line to have help with logging on to he website . The woman that answered the phone was extremely rude and cut me off several times with the famous “Ma’am” line. I was not aware you needed a code to get into the photos. She was very...
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#1264098
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Teddy Bear Portraits - One ANGRY parent!!!!

I am so DISGUSTED in this company. I have been trying for almost two weeks to order my child's pictures and cannot get the order to go through. Whenever you you get to 'confirm your order " NOTHING HAPPENS. IT DOES NOT LET YOU. This is a HORRIBLE PORTRAIT STUDIO. HOPE MY CHILD'S DAYCARE DOES NO FUTURE BUSINESSES WITH THEM. EVER.
1.3
Details
Advertised vs Delivered
Customer service
Website
#1254978
The individual pictures were all tagged with incorrect access codes and names. The class pictures were never filed by the photographer so we never received it. Terrible company. Do they have no competition? Why do schools not go through another vendor? Highly recommend...
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Anonymous
Mimi Buckner

I am so sorry you had trouble with your portrait day. We have been in business for over 50 years and we pride ourselves on the quality of our products and our professionalism....

I was planning to buy a photo for my son in the daycare for $15. It is pricey and I am okay for it. When we are trying to check out, a piece of paper (photo) requires $6 shipping & $2 handling fee! The subcharge is >50% ($8) of the original picture! I decided not to...
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Anonymous
Mimi Buckner

I am so sorry you think we are too expensive. Our pricing is extremely reasonable for what we offer. First, we do not do school pictures. What we provide is professional studi...

1.0
#1228547
My sons daycare had this company come in and take photos. We received the code and looked online and the photos looked cute. I go online and purchase the photos. Over a month later, no photos. I call and “there was an error in processing and they haven’t been sent out”...
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#1225762
My son attends a specials needs school that uses this company every year. I bought the "digital package" a.k.a. $101 for three digital "downloads." Downloads in is quotation marks because I was emailed my access code, however, when I went to the website to download the...
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1.5
I liked
  • Having the photographer at school
I didn't like
  • Not receiving the overpriced items i paid for
#1217748

Contact Teddy Bear Portraits

Mailing Address:
Teddy Bear Portraits
400 N Belvedere Dr
Gallatin, Tennessee 37066
United States
Phone:
(800) 338-3339
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Teddy Bear Portraits - Packages

They are outrages for the price. 1 8*10 and 2 5*7 cost 45 to 48 dollars and it was only 1 pose! They take 3. You dont even get a preschool class picture. Smh.Id rather go to 1 hr photo pay $21.50 and you take 5 poses. Pick a package and the other 4 pictures are a $1. They are too expensive.
#1215257