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Teddy bear portraits came to my son's school to do their graduation photos. I liked the pictures but was unable to purchase at that time ( thank God). The Rep expressed to me the packages were already at a discounted rate, and if I waited to purchase the packages it...
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1.0
#1049238
We received our pictures yesterday and to say I am disappointed is an understatement. My daughter had dried up snot on her nose in ALL of her pictures. And someone's hands were also in her pictures. I thought this was professional service thus, I ordered the entire...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Thank you for the feedback. We are happy to assist you in editing your portraits and sending new ones or issuing you a refund. Please contact a Customer Service representative...

1.0
#1043370
Went to review the photos taken today at my child's school. Besides the high pressure sales tactics which was unwelcome, the lady who was brokering the three screens (at pick up time, with about 50 parents coming in and out) was rude and snippy. She seemed very UNHAPPY...
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#1034008

Teddy Bear Portraits Customer Care Review

Teddy Bear Portraits
#919953
1.0
This company is the worst to deal with. They sent me the wrong picture that their rep "helped" me purchase and basicallu said oh well. I would never do buisness with this bootleg company.
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Teddy Bear Portraits College Graduation Photo Review

Teddy Bear Portraits
#859141
1.0
The photographer was horrible!!! My son graduation pictures does not look professional!!! You can see his t-shirt! It's like the lady photographer snapped the first picture she took and left it at that. No one told us this unprofessional work was nonrefundable!!! I don't like it and I want my money back
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Teddy Bear Portraits Customer Care Review

Teddy Bear Portraits
#824618
1.3
This company has HORRIBLE customer service, they have no proper etiquette as well as no communication. The photographer was rude when she was at my sons school as well as provided false documentation as well as information. I would only get 1 sheet next time if my son's school uses this company again because they obviously don't know any customer service
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Teddy Bear Portraits Pictures Review

Teddy Bear Portraits
#815525
Never will I buy picture from them again..too high n picture are not good quality
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I have a photographer coming to my school tomorrow and I NEVER MADE AN APPOINTMENT FOR THIS..what a joke I talked with someone in early fall and told them we have our own photographer in town that we use.She wanted us to sign up for Spring pictures but I wasnt...
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#1022746
Ordered digital prints and they were supposed to send a password quickly. Didn't work and attempts to resolve or get money back fall on deaf ears with unanswered emails and being put on hold.
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi! We appreciate your feedback and apologize for the delay in the delivery of your digital images. Please send us your contact information, child's name and school and we wil...

1.4
#972013
If my kids didn't look good in the pics, I wasn't going to order. Felt rushed and have never dealt with a company that will show you the pics there, but then no online access until weeks later. I have family from out of town who won't receive pics in person. Yet, I was...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi! We appreciate your feedback and are happy to look into the status of your refund. Please send us your contact information, child’s name and school to look up your order an...

1.0
I didn't like
  • Force to buy package instead of invidual sheets
  • Still received no refund
#971600
You people are robbing us parents. How can you charge so much for a package. A lot of people can't afford to have their kids in daycare. We have to work which means we need daycare services. And you guys are charging 49.00 for your lowest package. You should be ashamed...
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Anonymous
Anonymous

I agree completely. $49 for one pose gets me an 8x10 and two 5x7s... no thanks.

tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi! We do offer several options outside of the $49 package as well as our holiday promotions that we are running. Please send us your contact information if you would like a C...

1.0
#969896
Pictures were taken at my childrens' daycare yesterday (12/5) and a few of them were OK. I'd really like to be able to use one or two of them to send out for Christmas cards this year, considering they put Santa hats on the kids. I ordered the digital album for $99, 12...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi! We apologize that your experience has not been a positive one. Please send us your child's name, school and your email address and a Customer Service representative will r...

#967925
Prices are extremely high. They took 4 pictures of my child, one where her hair is messed up so basically 3 good ones. Yet they want $99 to email me the digital images. Not to mention the ungodly prices if you buy the sheets. No way! I could go to a professional...
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AlliO
AlliO

You probably won't even get the digital images so don't waste your money.

tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi! We have a few options for every budget and offer single sheets starting at $15. A Customer Service representative can reach out if you provide us with your contact informa...

1.5
#957281
Not pleased with pictures. Took nearly a month to arrive school. Upset parent. I placed an order for my son's picture on October 15, 2016. According to the email it was promised that pictures will arrive at the school within one week. Unfortunately that was not the...
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tbportraits
tbportraits
Teddy Bear Portraits Verified Representative

Hi, I apologize for your experience. If you could send me your son's name, school and email address a Customer Service representative will reach out to you. Our goal is to mak...

#955141